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Request to Add Feature: Automatic Email Notification for User After Payment

Hello Dodo Payments Team,

I hope you are doing well.

I am using Dodo Payments on my website and everything is working great.
But I need one very important feature:

👉 Feature Request: Automatic Email Notification to User After Payment

When a user completes a payment, I want Dodo Payments to automatically send an email to the user with:

  • Payment Status (Success / Failed)
  • Amount Paid
  • Transaction ID
  • Date & Time
  • My website name

This feature will help me improve user experience and reduce support tickets.

Currently, I am trying to do this manually using webhook + backend, but it would be very helpful if Dodo Payments provides built-in email sending directly from your system.

Please let me know if this feature can be added or if there is already any method available that I may have missed.

Thank you for providing such a great payment solution.
Looking forward to your positive response.

Regards,
[Prakhar Gothi]
[AI Code Detector]

1 Comment

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Ayush Agarwal·7 months ago

We already have this feature. It sends an email to the merchant and user after a transaction but this only for live mode payments

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