Feature Requests
Closed

Make Customer Email Optional in Checkout

A B2B SaaS customer using organization-based billing is facing issues because customer email is mandatory during checkout.

  • Customer email is required
  • Email is used as the primary customer identifier

Problem

  • Organizations don’t have a single permanent email
  • Billing email and account owner email are different
  • Organization ownership can change

This forces merchants to:

  • Use dummy emails, or
  • Reuse one user email across multiple organizations

1 Comment

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tamim·7 months ago

It would be even better, if the we/seller can customize fields. And I think without payment you won’t be able to know customer/business’s unique identity.

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