Feature Requests
Complete
Cancellation Reasons in Customer Portal
Add the ability for customers to select cancellation reasons directly in the Dodo Payments customer portal for subscriptions.
This feature would help merchants gather valuable churn insights without relying on custom implementations on their own platforms
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Hi there,
Thanks for the suggestion! We actually already support this feature. Customers can select cancellation reasons directly within the Dodo Payments customer portal.
Let us know if you have any questions on how to set it up!