Feature Requests
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Post Purchase Email Log with Re-send option in portal

Have a log of post purchase/cancellation emails (Payment Successful for…/Your License Key is Ready…) sent from dodo portal to customers with option to resend, ideally with ability to send to different (corrected) email address. Suppose someone has a typo in their email or loses the original purchase mail or contests they ever received their license/plugin, a log with email and status like you see in Mailgun would be helpful.

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Shreya
Shreya·1 month ago

Hello @insyt . We are happy to inform you that we have released this feature. You can now view email log for each customer (sales > customers > email logs) and resend email to the same or a different email.

S
Shreya
Shreya·4 months ago

Thanks for raising this! Having a post-purchase email log with status tracking and a re-send option makes total sense, especially for handling customer typos or missing licenses.

We will evaluate this feature request and add it to our roadmap.