Feature Requests
Under Review

Brand Identity in Customer Portal

Currently, the customer portal displays the account (business) name instead of the brand’s name and identity. This creates a lot of confusion for customers, because the name they see in the portal doesn’t match the brand they actually purchased from.

It would be helpful if the customer portal could:

  • Show the brand name, logo, and visual identity instead of (or in addition to) the parent account name.

This would make it much clearer for customers which product/brand they’re managing and reduce support queries caused by brand/account name mismatches.

1 Comment

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Shreya·23 days ago

This makes total sense to prevent customer confusion. We plan to support custom branding (brand name, logos, and visual identity) in the customer portal in a future update.

Thanks for the great feedback!

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