Feature Requests
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Bank verification stuck at submitted for > 2 weeks
My bank verification has been stuck at submitted for around 2-3 weeks now. Live payments are activated and I have made multiple test payments and refunds all of which are working correctly, but my bank verification is stuck at submitted status and payouts page is inactive. Please help resolve this at the earliest. Thanks!
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subin·3 months ago
Thanks for raising this. This is an account-specific issue that our support team handles directly rather than through the feedback board, so we're closing this post here. Please reach out to [email protected] (or the in-app chat) with your account details and the specifics above, and the team will help get it sorted. Apologies for the trouble, and thanks for your patience.