Business Verification Stuck for Almost a Month – Still Showing "Submitted" Only – Completely Blocking Payouts
This is getting ridiculous now.
I integrated Dodo Payments weeks ago. Payments are live and coming in, but I cannot withdraw a single rupee because the business/bank verification is stuck on "Submitted" since almost a month.
You guys proudly say "verification within 24-72 hours". It's been 25+ days and nothing. Not even an update.
Multiple other users are facing the exact same issue (I can already see 2-3 similar posts). This is clearly a systemic problem on your end, not on ours.
I have real business expenses, team salaries, and vendor payments pending — all because your verification system is sleeping. This is not a "small bug", this is directly hurting our cash flow and business operations.
Fix this immediately. Manually verify the accounts that are stuck or at least give us a proper timeline and communication. Stop saying 24-72 hours when it's taking 25+ days.
This level of service is unacceptable for a payment gateway that claims to be fast and reliable.
@Dodo team — please stop ignoring this. Many of us are now stuck with money trapped in your system.
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Thanks for raising this. This is an account-specific issue that our support team handles directly rather than through the feedback board, so we're closing this post here. Please reach out to [email protected] (or the in-app chat) with your account details and the specifics above, and the team will help get it sorted. Apologies for the trouble, and thanks for your patience.