Closed

Test Mode Payments Failing - Mode Not Enabled

Hi Dodo Team,

My account is facing issues with test mode payments. Error: "mode not enabled for merchant: paymentCode 10326389:1004"

Account details:

Business name: InvoiceAI
Email: [email protected]
Identity Verification: Verified ✅
Product Information: Submitted ✅

Test payments are still failing. Could you please enable test mode payments for my account?

Thank you

1 Comment

Ayush Agarwal

·about 1 month ago

Thanks for raising this. This is an account-specific issue that our support team handles directly rather than through the feedback board, so we're closing this post here. Please reach out to [email protected] (or the in-app chat) with your account details and the specifics above, and the team will help get it sorted. Apologies for the trouble, and thanks for your patience.