[Umbrella] Merchant onboarding & country availability

Developers and founders in under-served countries are blocked at onboarding because Dodo doesn't recognize their country or their accepted forms of ID. These requests ask for broader country coverage and more identity-document types.

Originally requested by: Michailo Levitskiy, Hussein 2 Console, Gentrit Ahmeti, roy

Consolidated requests

add IDENTITY VERIFICATION from Ukraine

Requested by: Michailo Levitskiy

(No description provided.)

to accept ID verification from lebanese Government, its a small country but it exists on earth

Requested by: Hussein 2 Console

to accept ID verification from lebanese Government, its a small country but it exists on earth

Add Support for Kosovo (XK)

Requested by: Gentrit Ahmeti

Kosovo (XK) is currently not included in the list of supported countries for payment acceptance.

I would like to request support for Kosovo, as there is a growing number of developers, freelancers, SaaS founders, and startups who would benefit from using Dodo Payments.

Adding Kosovo would enable businesses and creators from Kosovo to access your platform and expand your reach in the Western Balkans region.

Use case:

• SaaS founders selling software globally
• Indie developers and digital product creators
• Startups looking for a Merchant of Record solution
• Freelancers selling digital services and products

Thank you for considering this request.

Support National IDs and Driver's Licences for Account Verification

Requested by: roy

I am a developer based in Zambia and noticed that account verification currently only accepts passports.

In many countries, users are also able to verify using a driver's licence or national ID card. For many people in Zambia and other countries, a passport is not the most common form of identification, while national IDs and driver's licences are much more accessible.

It would be very helpful if Dodo Payments could support additional verification documents such as national IDs and driver's licences for more countries, including Zambia. This would make onboarding much easier and more inclusive for developers and businesses in regions where passports are less common.