payout inactive

Dear Team,

This is not right. We have provided all services to our client—including timely updates—and the client has made the full payment; yet, your platform is withholding these funds. We submitted all the documents requested by your compliance team on time, but the payment has not been released so far. We would like to know the reason for this. Furthermore, if you require an acknowledgment email from our client, please let us know; we can arrange for that.We hope you have understood our point and will release our payment soon.

Thank you